Returns & Refunds
All orders are packaged with care. Your satisfaction upon receiving your order is paramount to me, so please read below to see my refund/return policy.
Please note that all sales are final, and returns are not accepted. I take immense care to ensure quality, accuracy, and proper preparing for shipping.
That said, refunds may be issued on an individual basis, but only in situations where the issue was within my control (for example, if you received the wrong item or there was a production error). If something isn't right with your order, please reach out within 3 days of delivery with your order number and clear photos of the issue.
Refunds will not be granted for:
- Jewelry due to hygiene reasons
- Buyer’s remorse or change of mind
- Incorrect address provided at checkout
- Damage during shipping. All items are insured, and you will be able to file a claim with the carrier.
It is my wish is to make sure you're happy with your experience while also protecting my cottage business. I greatly appreciate your understanding and support.
Please email UnquietDreamsArt@gmail.com if you have any questions about your order.